SERVICE

 

SAFETY FIRST

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SAFETY FIRST ⚠️

WHETHER IT'S REPAIRS, MAINTENANCE OR TRAINING, WE CAN HELP. WE TAKE GREAT PRIDE IN OUR WORK ON PAPER CUTTERS BUT EXTEND OUR SERVICES BEYOND THE KNIFE. JUST ASK IF YOU DON'T SEE SOMETHING LISTED YOU NEED HELP WITH AND WE CAN DISCUSS IT FURTHER.

Saber/Prism/Polar/Perfecta/Baumcut /Challenge/Triumph /Lawson/Microcut/Itek/A.B. Dick/Ryobi/Baum/Stahl/MBKP/MBO/Knor

EQUIPMENT

  • Paper Cutters

  • Trimmers

  • Joggers

  • Folders

  • Drills

  • Lifts

  • Unloaders

  • Small Offset Press

WHEN EQUIPMENT IS DISCONTINUED OR UNSUPPORTED, PARTS CAN BE CHALLENGING TO SOURCE BUT WE WILL MAKE EVERY EFFORT TO HELP.

 

With Metro Graphic Services, you are not just getting the standard. You are getting committed, dedicated and experienced service technicians that have literally grown along the industry. Knowledge passed down from one generation to the next, we have become well known paper cutter mechanics in Dallas. We have serviced nearly every paper cutter ever made, from old Seybolds & Lawsons to new Polars & Sabers. We have seen it all and have fixed most but there are often new challenges in every service call. We have many spare parts and can troubleshoot just about anything but it is not uncommon an unseen problem will require a call to tech support for further help. While it is our passion to serve satisfaction to our customers, we may encounter scheduling delays along the way due to uncontrollable operations such as shipping delays or back ordered parts. We believe in doing right by our customers so in the unfortunate circumstance a machine is deemed unrepairable by Metro Graphic Services, you will not be charged.

With 200+ Customers and demand growing, we schedule accordingly to meet expectations and insure you have the best service when we arrive. We understand urgency in downtime and will make every effort to get to you as soon as we can. Service further than 75 Miles from DFW will need be scheduled in advance, additional charges will apply when overnight stay is required.

- Donald Jackson

¨Word of mouth has been the greatest source of our growth because we have built the business on honesty. Our customers trust us and we pledge transparency in our services, communication is the key to earning our repeated business.¨ 

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Routine Blade Change Service

We offer routine blade changes at a fixed cost saving you time and money. This would include pick up, drop off, and knife install on your selected paper cutter. Benefits of this service are reducing risk of injury to employees and damage to your valuable equipment. We are trained to handle Polar, Prism, Saber, Perfecta, Lawson, Seybold, Challenge, Triumph, And many more.

To get started in the program, schedule your first blade change by clicking below then we can enroll you after!

START NOW

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START NOW 〰️